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Help & FAQ

Quick answers to the questions we hear most. Still stuck? Chat with us in the app: More ▸ Help.

Getting started

How do I sign in?

Enter your mobile number and the one-time code (OTP) we send by SMS. There’s no password.

What are profiles?

Every account has a Personal profile for your own car or bike. Add a Business profile for your transport business. Each profile keeps its own books. If a fleet adds you as a driver or manager, that appears as a profile too. Tap your picture at the top to switch.

Which phones does AMV (Auto Motive Vehicles) work on?

Android phones running Android 7.0 or newer. There’s no iPhone app yet.

Can I use AMV on a computer?

Yes. Open amvgo.com/app in your browser on a computer or tablet and sign in with your mobile number and the code we send. It shows the same fleet, trips and money as the app.

Which languages?

English, தமிழ் (Tamil) and हिंदी (Hindi). Change it in More ▸ Settings.

Does it work without internet?

Your saved data still shows, with a “No internet” bar at the top. Adding or changing something needs internet, and the app tells you if a change wasn’t saved.

Vehicles & trips

How do I add a truck?

Tap + and choose to add a truck, then type its registration number. AMV fills in the RC details. Adding a truck is free.

Why verify a vehicle?

Verifying proves the vehicle is yours, with a code sent to the mobile number on its RC or a photo of the RC, and unlocks checks such as challans and FASTag. It costs 7 coins the first time; your Personal profile and your first business each start with 7 welcome coins.

Someone else already has my truck in AMV.

When you add it, AMV asks the fleet holding it to share it with you. If the RC’s mobile is yours, verifying with its code settles it.

How does a trip work?

Create it with the truck, driver, route and freight. It moves through Loading → Delivered → Payment; add advances and expenses as they happen, and close it when the freight balance is received.

Drivers & team

How does a driver join my fleet?

Add them with their mobile number. When they sign in to AMV they see your invite on Home and tap Join. Or, with them beside you, send a code to their phone and enter it. Until they accept, you see only their name, photo and badge.

What is a verified driver?

A driver who checked their driving licence and Aadhaar through DigiLocker and took a live photo that matched the licence. AMV keeps only the last 4 digits of the Aadhaar number.

How do managers work?

Add a manager by number and choose what they can do. Money they add waits for your approval, and you’re notified of every change.

Coins & payments

What are coins?

AMV credits for paid checks (RC, verification, challans, FASTag): 1 coin = ₹1. See pricing.

I paid but didn’t get coins.

Open More ▸ Coins and tap the purchase ▸ Check payment again. If they’re still not there, contact us in Help with the receipt number. See the refund policy.

Can I get money back for unused coins?

No. Coins have no cash value. A check that fails on our side gives its coins back.

Privacy & account

Who can see my data?

Only your fleet: its owner, and the managers and drivers it adds, as their role allows. One fleet never sees another’s data. Read the privacy policy.

Is AMV a government app?

No. AMV is a private app by Little Tigers Food and Future Pvt Ltd. Vehicle and challan details come through licensed data providers; driver verification uses DigiLocker with the driver’s consent.

How do I delete my account?

In the app: More ▸ Profile ▸ Delete account. Or on the web: amvgo.com/delete-account. You have 7 days to change your mind.

Didn’t find it? Contact us, or open AMV ▸ More ▸ Help.